Resume of Ashok Shahdeo

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ASHOK SHAHDEO

M: + 91 98860 52854 | E: lashahdeo@gmail.com  W: http://www.shahdeo.com

Professional Summary

 

PMP, Prince 2, Scrum Master, Google and AWS Certified Cloud Architect – Global IT infrastructure Project Manager / Director with 19 years of experience looking for an immediate change in a senior leadership role.

 

I have extensively worked in the field of IT Transition Management.

I have Developed Own Transition Methodology – Called People Oriented Transition Methodology   - Please find the detailed Presentation in –People Oriented Transition Framework

 

Skills

 

  • Transition and Transformation Management

  • Infrastructure Transition and Transformation - Cloud and Data Center.

  • Data Center Transformation

  • Network Management Transition

  • System Migrations/Integrations

  • End Point/Field Services Operations Services

  • Project Management Office

  • Multilingual Service Desk Transition

  • Project Scheduling and Risk Management

  • Batch Operations and Scheduling

  • Client Relations & Presentations

  • Business & IT Planning

  • Vendor Management

  • ITO/Large RIM/Small RIM Deals

 

Work History

 

Sr Transition Manager                 09/2014 to Current

Cognizant Technology Solutions

Summary: - Completed 13 high-quality systems engineering, Data Centre Transformation and enterprise-wide transition implementation projects for clients at multiple onsite locations in Europe, USA and UK.

Projects deal size are worth 10 - 60 Million USD and a typical timeline of 3 to 9 months. Projects include the transformation of Data Centre infrastructure to Microsoft Azure, Google and AWS. Setting up Multilingual Service Desk for 11 Languages.

Project Details: -

  • Completed Knowledge transfer exercise in 20+ countries which spread across Europe, USA and Japan.

  • Managed Complex Outsourcing deal with resource rebadging of 75 resources. Includes knowledge acquisition initiative from Incumbent Vendors, Workstream included Data Center, Infrastructure Services, SD and EU Services.

  • Managed complex transition of Major Off the Shelf retailer in the UK - Deal worth 33 Million USD - Transition completed in 6 Months which includes Knowledge transfer to be completed across 12 locations across the globe.

Transition goal was to setup Service Desk in multiple languages and transition data centre tower-like Windows, Storage, Backup, Network, Firewall.

  • Major ERP Solutions Service Provider and Large Manufacturing deal- Deal worth 60 Million USD - completed in 11 Months which includes the transformation of Data Centre to AWS. Completion of Knowledge transfer in 21 countries spread across Europe, Asia Pacific in USA. The Transition was complex with a decentralized network, companies, and stakeholders. The aim was to move from decentralized to centralize. We completed entire Knowledge acquisition initiative as well as Data Center Transformation initiative with team of SME's, Technical managers and support teams in period of 11 months with minimal business disruption and proactive risk management.

  • Major Pharmaceutical in Japan - Completed Multi Location Service Desk and Application Services Transition for India, Budapest and Shanghai.

  • Major Bank and Financial Services in US and UK -Complex Outsourcing deal with resource rebadging of 75 resources. It included knowledge Acquisition initiative from Incumbent Vendor Technology included Data Center, Command Center Services - Infrastructure Services, SD and EU Services.

  • Major Animal Food Manufacturer - Deal Value worth 25 million, knowledge Acquisition was spread across 7 countries with decentralized setup and included transition and transformation running in parallel.

  • Major Automobile Component Manufacturer USA, Knowledge Acquisition from Incumbent vendor, setting up command centre and tools infrastructure, managing 2000 + servers and network devices - KA Phase was of 3 months and transition Completed successfully with minimal business disruption.

  • Helped in Setting up PMO, creating transition repositories

Program Manager                               01/2010 to 01/2014

Unisys | Bengaluru, KA

  • Completed 12 projects including Data Canter Transformation, EPO, Network Transformation and Storage Projects on time, budget and Quality - tools Including - ESX V Centre, Cisco technologies, Dell Server and Storage Device EMC VNX 5700, VCE Infrastructure - View, Mirage - Cloud Cluster.

 

Support Associate                              01/2009 to 01/2010

Infinite Computer Solutions | Bengaluru, KA

Project Lead - Infinite - Marks and Spencer Customer on Site.

  • Assisted in design and multinational transition rollout of robust and enterprise resource planning (ERP) and point-of-sale (POS) systems for Marks and Spencer - Recruited by Infinite and deputed at client site in Marks and Spencer Gurgaon Location.

  • Support Service Delivery Roles - 2 years, 8 Months, I Energizer Nov2001 -: Nov 2003.

  • Helpdesk FAQ Support based End User Computing role.

 

 

Sr Support Engineer                          01/2008 to 01/2009

Spike Source | BANGALORE, Karnataka

  • Support Engineer Role - Queries and Bug Fixes for Intel Cloud Stack based on Unix.

 

 

Team lead                                                 07/2006 to 03/2008

Trivium Software

  • Lead Delivery Role - Helping Sales on Delivery Solution.

  • Team management, recruiting and training.

IT Technical Support Roles, Support Engineer    

12/2004 to 03/2006

Technical Analyst ROLES                11/2001 to 07/2004

Support Engineer- Oracle - Dec 2004 -: Mar 2006

Technical Analyst - Wipro – Nov 2003 -: July 2004

Support Associate - I Energizer Nov2001 -: Nov 2003. Helpdesk FAQ Support based End User Computing role.

 

Education and Certification

 

PMP - PMI

PRINCE 2 Practioner

Certified Scrum Master

AWS Certified Solution Architect – Associate

Google Certified Cloud Architect - Professional

Certified Risk Management Professional

ITIL V3 Foundation Certified

2 - years full-time PGDBM – Marketing and Communication

Windows Server 2003 BEC 2 - Business English Communication Advance Certification. Training - Linux 033-133 - Red Hat Linux                                                                                                      1999

BA | English                                                                                                   1997

Utkal University Orissa

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Current CTC 27.75

Expected CTC as per market growth rate. 20 to 30%

Preferred Location – Hyderabad, Bangalore, Cochin, Pune, Kolkata

Notice Period – 2 Months

I declare that all the information is correct and true.

Lall Ashok Nath Shahdeo